Implementation Manager (IM) Specialist CHTS Practice Test

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Which of the following is a software element of an EHR according to the IOM?

Patient support
Clinical hardware
Patient scheduling
Statistical reporting

The correct answer is: Patient support

In the context of the Institute of Medicine (IOM) and its frameworks regarding Electronic Health Records (EHR), the correct choice is patient support. This aspect of software within EHR systems is crucial as it encompasses functionalities that aid patients in managing their health and care processes, enhancing overall engagement with their medical information. Patient support can include features like secure messaging with healthcare providers, access to educational resources, and reminders for appointments or medication refills, thereby facilitating improved communication and collaboration between patients and providers. Other choices, while related to healthcare environments, do not specifically denote software elements of EHR systems as per the IOM criteria. Clinical hardware refers to the physical devices used in healthcare settings and does not fit into the software category. Patient scheduling, although it can be part of an EHR system, is more about the logistic functions around appointments rather than a core software element. Similarly, statistical reporting entails the analysis of data rather than a direct software function within the patient-centric context emphasized by the IOM.